Terms of Sales

General conditions of sale Folle Victoire is a brand of the company Les Celliers Saint Hubert SAS, 18 chemin du moulin a vent 30300 Beaucaire France E-mail address contact@follevictoire.com RCS Nimes 825016959 General conditions of sale of products sold Date of last update 1.06.2020

Article 1 – Object These conditions govern sales by the company Les Celliers Saint HUBERT SAS

Article 2 – Price The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs. In the event of an order to a country other than mainland France, you are the importer of the product (s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums do not fall within the remit of the company Les Celliers Saint HUBERT SAS. They will be your responsibility and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities. All orders regardless of their origin are payable in euros. Les Celliers Saint HUBERT SAS reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability. The products remain the property of Les Celliers Saint HUBERT SAS until full payment of the price. Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

Article 3 – Orders You can place an order: Detail the terms chosen, for example: On the Internet: www.follevictoire.com by email: contact@follevictoire.com The contractual information is presented in French and will be confirmed at the latest when confirming your order. Les Celliers Saint HUBERT SAS reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.

Article 4 – Confirmation of your order Any order appearing on the website www.follevictoire.com requires acceptance of these General Conditions. Any order confirmation entails your full and complete acceptance of these general conditions of sale, without exception or reservation. All the data provided and the recorded confirmation will constitute proof of the transaction. You declare to have perfect knowledge of it. The order confirmation will be worth signature and acceptance of the operations carried out. A summary of your order information and these General Conditions will be sent to you in PDF format via the order confirmation email address.

Article 5 – Payment The fact of validating your order implies for you the obligation to pay the indicated price. Payment for your purchases is made by credit card through the secure system or by bank transfer. The card is only debited when the order is shipped. In case of split deliveries, only the products shipped are debited.

Article 6 – Withdrawal In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or pay a penalty. Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal. Return costs are your responsibility. In the event that the right of withdrawal is exercised, les Celliers Saint HUBERT SAS will reimburse the sums paid, within 14 days of notification of your request and via the same means of payment as that used when ordering. . EXCEPTIONS TO THE RIGHT OF WITHDRAWAL In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to: The provision of fully eexecuted before the end of the withdrawal period and whose execution has started after the express prior consent of the consumer and express waiver of his right of withdrawal. The supply of goods or services the price of which depends on fluctuations on the financial market beyond the control of the professional and likely to occur during the withdrawal period. The supply of goods made to the consumer’s specifications or clearly personalized. The supply of goods liable to deteriorate or expire rapidly. The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection. The supply of goods which, after having been delivered and by their nature, are inseparably mixed with other articles; The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional. The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery. The supply of a newspaper, periodical or magazine, except for subscription contracts to these publications. Transactions concluded during a public auction. The supply of digital content not supplied on a tangible medium, the execution of which has begun after the express prior consent of the consumer and express waiver of his right of withdrawal.

Article 7- Availability Our products are offered as long as they are visible on the site www.follevictoire.com and within the limits of available stocks. For products not in stock, our offers are valid subject to availability from our suppliers. In case of unavailability of a product after placing your order, we will inform you by email. Your order will be automatically canceled and no bank debit will be made. Furthermore, the follevictoire.com website is not intended to sell its products in significant quantities. Consequently, Les Celliers Saint Hubert SAS reserves the right to refuse orders for 100 identical items.

Article 8 – Delivery The products are delivered to the delivery address indicated during the ordering process, within the time period indicated on the order validation page. In the event of a delay in shipping, an email will be sent to you to inform you of a possible consequence on the delivery time that has been indicated to you. In accordance with legal provisions, in the event of late delivery, you have the option of canceling the order under the terms and conditions defined in Article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will reimburse it and cover the shipping costs under the conditions of Article L 138-3 of the Consumer Code. In the event of deliveries by a carrier, les Celliers Saint HUBERT SAS cannot be held responsible for late delivery due exclusively to unavailability of the customer after several appointment proposals.

Article 9 – Guarantee All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned, exchanged or refunded. All complaints, requests for exchange or refund must be made by (May / post) within 30 days of delivery. The products must be returned to us in the condition in which you received them with all the elements (accessories, packaging, instructions, etc.). The shipping costs will be reimbursed to you on the basis of the invoiced price and the return costs will be reimbursed to you on presentation of supporting documents. The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10 – Liability The products offered comply with current French legislation. Les Celliers Saint HUBERT SAS cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services that you plan to order. Furthermore, les Celliers Saint HUBERT SAS cannot be held liable for damage resulting from improper use of the product purchased. Finally the responsibility of the company Les Celliers Sai

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